User Experience (UX) Fundamentals Training

Register for our 3-day UX Fundamentals course and learn the true value of adopting a user-centred design approach within your team or organisation.

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Course Focus

This 3-day course will introduce the participant to a broad range of UX-related topics, allowing individuals and teams a shared understanding of the techniques and processes used to drive product decisions from user insights.

Learn the fundamentals of UX in this interactive course which includes practical exercises showing the real-world application of the concepts we will explore.

There are certain products (physical and digital) that we naturally enjoy using, and that make our daily tasks easier to achieve. These products are designed well and tend to consider the end user. So what goes into making this user experience excellent or positive? As producers of digital goods and services, what steps can we take to improve the user experience for our customers? These answers are found within a group of disciplines collectively referred to as User Experience (UX).

The range of topics include:

The principles of human-centred design (HCD)
Interaction design and prototyping
The difference between UX and UI design
Agile and UX – the merging of disciplines

Upcoming Courses

11 Feb

UX Fundamentals

Live Online Training

10 Seats left

R5,250.00 excl. VAT

Book Now

What to Expect

Course
Details

Price: R5250 excl. VAT per person
Course duration: 3 Day live online course
Location: Johannesburg (and other locations on request)

Learning
Objectives

What is user experience?
Principles of human-centred design
Qualitative and quantitative methods
UX/UI design within an Agile context
The design thinking process
Customer journey mapping
Empathy mapping
Personas
UX vs UI design
Heuristic analysis
User research
Usability
Prototyping

Who should
Attend?

This course is an introduction to the topic of user experience. It is aimed at anyone working in the information technology sector who would like to gain a deeper understanding of user-centred research and design processes. It is especially valuable for developers, business analysts, Scrum Masters, software testers, Product Owners and for whole Agile teams.

Benefits

Benefits of a positive user experience

Increased customer loyalty
Added competitive advantage
Higher employee satisfaction
Improved usability, ease of use & simplicity
Reduction in development costs by avoiding re-work

“It’s not enough that we build products that function, that are understandable and usable, we also need to build products that bring joy and excitement, pleasure and fun, and yes, beauty to people’s lives.”

Don Norman, pioneer and inventor of the term “user experience”

“Last week our user experience design class was joined by Head of UX/UI Services at DVT, Chris Dawson. Mr Dawson gave our students an insightful lecture outlining how UX is approached from an industry perspective.

Our relationship with industry is one of the things that sets Belgium Campus iTversity apart. It allows us to stay up-to-date with the changing needs, skills and profiles required in the workplace, ensuring that our students are not only employable but sought-after.

Thank you to Mr Dawson and DVT, our students thoroughly enjoyed the lecture and learned a great deal of vital industry knowledge.”

Belgium Campus