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Case study for the analysis and design of a fraud detection solution in the Telco industry

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DVT Case study for the analysis and design of a fraud detection solution

Industry

Telco

Client

A large international cellular communications provider

Service

Business analysis and solution design

Business Challenge

Our client is a large international cellular communications provider and experienced high levels of fraud. This was due to limited credit checks and little or no risk assessment of individual and business applicants. Our client needed a solution to significantly address the high levels of fraud experienced.


DVT Solution

DVT provided our client with a Business Analysis and Project Management professional service. Our service included:


  • • Facilitation of JAD sessions
  • • Business requirements specification
  • • Business process design
  • • Test case analysis
  • • Support during testing and post implementation as well as UAT and
  • • Project management.
  •  

    Products

    Hunter fraud detection system


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